When I booked our room, I thought I booked a King room with a pull-out couch. After we checked in and got to our room we realized it was just a king bed for four people! I went down and talked to the gentlemen at the front desk. They both were super nice! Nick informed me that unfortunately they didn’t have anything available for Wednesday night, but would let me know if something came available for Thursday night. I had been back in our room no more than 5 minutes when Nick called and said they had a king room with pull-out couch available for Thursday night! Thursday morning they had housekeeping clean and prep the new room for us before we left for Hurricane Harbor! All of the staff was phenomenal and we will be back when we come back to Six Flags in October for Fright Fest!
Christa
agosto de 2024
Very clean location with an indoor pool and good access to the gurnee mills and six flags if that’s your thing. The staff were excellent and really helpful with local tips and advice. Comfortable beds and only service rooms when you ask rather than wasting resources with scheduled services. Excellent value for money given some of the properties we’ve stayed in from Illinois to Florida.
Mark
agosto de 2023
The staff was very nice. We opted not to have room service for the time we were staying. Everytime we walked past the front desk we were asked if we needed anything. If we are ever in the area again we would definitely stay here again.
Donna
octubre de 2023
This location was close to restaurants, a mall and it had amble parking. The rooms were clean, the beds were comfortable and staff members were very helpful and friendly. The breakfast was also good. I would not hesitate to stay here and have already recommended a friend come in the future during her visit!
Mary
julio de 2024
Breakfast selection is your typical grab & go continental & everything was hot & fresh!
Alyssa
noviembre de 2023
We never used the free breakfast. Too many people, few staff to provide adequate Service. The location was perfect, because we met family (party of 12) at Red lobster for dinner
Fred
noviembre de 2023
Staff is friendly and incredibly helpful, location was ideal when considering food and entertainment, breakfast had good choices. We had also forgotten our sons blanket after checking out and they were kind enough to call us and let us know and even offered to mail it to our home address.
Keely
agosto de 2022
The location is number one. Breakfast was good. The staff was nice and the was clean.
Marie
octubre de 2023
The room was clean, beds were really comfortable and the hot breakfast was great. Location was good. Right next to a huge mall. About 15 minutes from the Naval Air Station.
Jennifer
noviembre de 2023
The young man who checked me in and the young lady who checked me out were both professional. Very polite and helpful. The room was quiet, spotless and very comfortable.
Joseph
noviembre de 2023